About Us
Keys & Mice is mainly an online retail business with a passion for offering the lowest prices and best customer service.
We have been in business in the beautiful city of El Monte, California for over 15 years.
We hunt for quality products and sell them to you at rock bottom prices.
Questions?
If you have any questions regarding our products, please feel free to utilize Ebids "Ask Seller A Question" feature.
-Return Policies-
Used Items
Have a strict no refund policy. Note: All products have been professionally tested and have the Keys & Mice stamp of approval.
New Items
Have a 10 day no hassle money back guarantee. Note: All sealed "new" products have a manufacture warranty. We suggest going through the manufacture before trying to return a defective item out of the box. Refunds will not be given until the item has been received and inspected by our staff.
-Shipping Policies-
Liability Keys & Mice can not be held responsible for theft, loss, or damage from shipping.
Delivery Confirmation/Tracking Is included on all of our shipments.
Same Day Shipping
We offer same day shipping on all purchases/auctions before 4PM PST Mon-Fri.
Satisfaction Guarantee Policy
We feel that Keys & Mice is a force to reckon with due to our "Satisfaction Guarantee Policy".
Our philosophy behind this policy is simple, we ensure the highest quality standard of operation at the lowest possible price.
Feedback Your opinion counts! When you have the time, please let us know how we can improve our listings.
Thank you! For taking the time to view our product. We wish you a great day!