eBid vs eBay. An independent comparison.See why thousands are coming to eBid.
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| Register & Upgrading FAQ | HTV |
| Selling FAQ | HTV |
| Buying FAQ | HTV |
| My eBid FAQ | HTV |
| After the Auction FAQ | HTV |
| Fees & Charges FAQ | HTV |
| Feedback FAQ | HTV |
| Fraud Prevention FAQ | HTV |
| Paying with PPPay.com FAQ | HTV |
| Buddy Points & Affiliates FAQ | HTV |
| eBid & Social Networks FAQ | HTV |
More Help?
Our FAQ pages should contain the answers to most of the common questions that users ask about eBid. If you can't find what you are looking for then the eBid Forum Community will be more than willing to help out. Search for the answer to your question or post a new thread containing your question. If you think your question would be valuable to others then feel free to leave it on the Additions to FAQ pages thread.
Help : FAQ : Fees and Charges
Find questions and answers about costs involved in using eBid. Don't forget to check out the HTV (How to Video) page for this subject. You'll find helpful videos stepping you through common problems. Click here for the HTVs on this subject.
Find questions and answers about costs involved in using eBid. Don't forget to check out the HTV (How to Video) page for this subject. You'll find helpful videos stepping you through common problems. Click here for the HTVs on this subject.
- How much is it to join eBid?
- Do you have a list of your different auction fees?
- How can I see if I owe any money to eBid and what I have been invoiced for?
- How do I pay for monies owed?
- What payments do you accept?
- Does eBid charge me VAT on fees?
- How can I update my registered card?
Can't find it? Try our DIYFAQ (Do It Yourself Frequently Asked Questions) added by our users. Add a question yourself if you think something's missing.
- as a seller lifetime, how many auctions can i have running at the same time
- Is there any type of fee for "Fixed Price" or "Run Until Sold"?
- does ebid have a customer service or contact info?
- Do Ebid stores have any listing fees?
- how do i contace someone at ebid
- i dont understand your seller fees..and why no one replies to these questio
- How Many free photos are included free, before extra photo fees accessed?
- I am seller + Do I have to pay fee to ebid ? if yes how ?
- where do i look to see if someone paid for an item they bought from me.
- How do you cancel you subscribtion
- Does ebid charge fees on shippng cost
- As a Seller how many auctions can I list?
- how do i add free shipping to a listing
1) How much is it to join eBid?
eBid is free to join. There are 3 different user levels which are explained below.BUYER
For buyers. Click the "register" link at the bottom of the page and enter your details. You'll be sent an email with a link to click to verify your email address.
SELLER
For casual sellers. Enter your debit or credit card details when registering or upgrade via "My eBid" > "My Subscriptions" at a later date.
Upgrade Fee : $0.00
Auction Listing Fee : $0.00
Auction Final Value Fee : 3%
SELLER+
Enter your debit or credit card details or use PayPal when registering or upgrade via "My eBid" > "My Subscriptions" at a later date.
Upgrade Fee : 7 Day $1.99 | 30 Day $6.99 | 90 Day $16.99 | 365 Day $49.99 | Lifetime (special offer running) $74.99
All Fees apart from Lifetime are recurring.
Auction Listing Fee : $0.00
Auction Final Value Fee : $0.00
| Compare Account Plans | BUYER | SELLER | SELLER+ |
| Suitable For | Bidding and Buying | Listing a Single Auction | Listing a Few Auctions |
| Can Place Bids & BuyNow | Y | Y | Y |
| Can List Auctions | N | Y | Y |
| Listing Fee | N | $0.00 | $0.00 |
| Final Value Fee | N | 3% | 0% |
| Integrated PPPay.com Checkout for their Buyers | N | Y | Y |
| Integrated PayPal Checkout for their Buyers | N | N | Y |
| Integrated Google Checkout for their Buyers | N | N | Y |
| Shown on Google Shopping? | N | N | Y |
| Shown on TheFind.com? | N | N | Y |
| Shown on Bing Shopping? | N | N | Y |
| Video Descriptions | N | N | Y |
| Thumbnail Photo in Search Results | N | N | Y |
| Free Photos | N | 1 | 5 |
| BuyNow Price Available | N | N | Y |
| Auto Extend Available | N | N | Y |
| Cross Promotions | N | N | Y |
| Access to Bulk Uploader | N | N | Y |
| Can List Private Auctions? | N | N | Y |
| Customer Invoicing System | N | N | Y |
| Grouping Multiple Auctions | N | N | Y |
| BuyNow Only (Fixed Price) Format | N | N | Y |
| Run Until Sold (Store Inventory) | N | N | Y |
| Free eBid Stores | N | 0 | 5 |
| Scheduled Starting Times | N | N | Y |
| Scheduled Closing Times | N | N | Y |
2) Do you have a list of your different auction fees?
Yes.| Listing Type? | Thumbnail in Results | Photo | Top of Listings | Listing Fee | Reserve Fee | BuyNow Fee | Final Value Fee | ||
| Standard (SELLER only) |
N | Y | N | $0.00 | $0.00 | $0.00 |  |
||
| Platinum (SELLER only) |
Y | Y | N | $0.05 | $0.00 | $0.00 | |
||
| Free (SELLER+ only) |
N | Y | N | $0.00 | $0.00 | $0.00 | |
||
| Gallery (SELLER+ only) |
Y | Y | N | $0.00 | $0.00 | $0.00 | |
||
| Featured | Y | Y | Y | $1.00 | $0.00 | $0.00 | |
||
| Frontpage | Y | Y | Y | $2.50 | $0.00 | $0.00 | |
You can also add "Extras" to your auctions to improve their visibility throughout the site. The cost is per posting of an auction.
| Extras Name | Fee | Improvement |
| Bold | $0.07 | The title of your auction will be bold on all category, subcategory and search result listing pages that it appears on |
| Highlight | $0.18 | The entire row of your auction will be highlighted on all category, subcategory and search result listing pages that it appears on |
| Subtitle | $0.15 | Add a subtitle in small lettering under the main title on all category, subcategory and search result listing pages that your auction appears on |
| Extra Photo | $0.05 | Add extra photos to your auction page |
| Extra Category | $0.05 | Show your auction within another category as well as your main chosen category |
3) How can I see if I owe any money to eBid and what I have been invoiced for?
All over eBid you will see the "My eBid" login button at the top of the page. If you click on that and then enter your username and password you will be able visit the "My Fees & Invoices" section to view your current and previous monthly statements and invoices issued to you. These will list all your listing fees, final value fees and any other costs incurred.4) How do I pay for monies owed?
When you upgrade your account to selling status to either SELLER or SELLER+ the card used at the time of upgrade will be used to pay for any debits to your eBid account at the beginning of every calendar month.If you used PayPal to upgrade then you will need to pay your monthly invoices via PayPal also, view the "eBid Invoices" tab on the "My Fees & Invoices" page and you will see a button that takes you to PayPal to initiate payment.
An invoice or statement will be issued and emailed on the 1st of each month for the previous month's fees. We will attempt to collect payment at this time. If this collection fails we will re-try later in the month.
You may cover an unpaid invoice at any time using Paypal by going to "My eBid" > "My Fees & Invoices" and clicking on the "My eBid Invoices" tab. You will see the Paypal payment button if an unpaid invoice is due.
5) What payments do you accept?
We accept PayPal, Visa, Maestro, Delta, Mastercard, American Express, Diners Club and Eurocard. Upgrade your account by adding your card now.We do not accept cheques/checks, money orders or any form of postal payments. If you require alternative payment methods please contact us as below.
For further assistance please contact our support team using the 'Contact us' tab, or
Accounts Department
eBid Holdings USA Inc
382 NE 191st St #42012
Miami, FL 33179-3899
6) Does eBid charge me VAT on fees?
eBid is a VAT registered Company in the UK. We do not charge customers extra VAT on fees. eBid incurs the standard VAT fee for UK registered users.7) How can I update my registered card?
Visit the "My Subscriptions" section of My eBid to update your registered card details. There is no cost for updating your registered card.DIYFAQ - Do It Yourself Frequently Asked Questions
If something is missing from the official FAQ above then feel free to add a question here that you would like answering and you think would be of use to other viewers of this page. Leave the question for others to answer. Submissions can take up to 4 hrs to appear here.
If something is missing from the official FAQ above then feel free to add a question here that you would like answering and you think would be of use to other viewers of this page. Leave the question for others to answer. Submissions can take up to 4 hrs to appear here.
1) as a seller lifetime, how many auctions can i have running at the same time Question from jimthompson1978 [+3] on 23 Mar 2011
I can answer this question
Unlimited.
2) Is there any type of fee for "Fixed Price" or "Run Until Sold"? Question from JohnRyan [0] on 28 Mar 2011
I can answer this question
There is no extra fee over the any fees you are normally charged for selling an item (if any).
3) does ebid have a customer service or contact info? Question from usafvietnam [+132] on 02 Apr 2011
I can answer this question
Help > Contact Us
how do i get my final value fee back when someone refuses to pay for there item
Answer from ednasvintagecloset [0] on 17 Jan 2012
what is the fee for commission for on my account? It is showing 1 transacton and I have not sold anything. I have the lifetime membership account and understood that there wwould e no fees unless I sold something. Please advise
Answer from CarolinaCorner [0] on 01 Feb 2012
4) Do Ebid stores have any listing fees? Question from septemberbreeze [+3294] on 04 Apr 2011
I can answer this question
Listing in eBid Stores is free.
5) how do i contace someone at ebid Question from michellesantiques [0] on 07 Apr 2011
I can answer this question
Click the "Help" link at the top of each page then the "Contact Us" tab.
6) i dont understand your seller fees..and why no one replies to these questio Question from digitalwizardman [0] on 28 May 2011
I can answer this question
Upgrade to SELLER or SELLER+. Then list for free. Pay a sales fee of 0% (SELLER+) or 3% (SELLER). View Help > FAQ Starting Auctions > #1 for full info.
there doesn't seem to be a button to access Paypal to pay my invoices. What happened? I realize they are small and the total amount is only $0.57 for the year but now it shows red and I don't want to get kicked off the website because of that. Please help!!!
7) How Many free photos are included free, before extra photo fees accessed? Question from treasureboutique [+65] on 01 Jun 2011
I can answer this question
SELLER = 1 photo..... SELLER+ (or SELLER with Platinum listing) = 5 photos.
8) I am seller + Do I have to pay fee to ebid ? if yes how ? Question from usaseller2012 [+3] on 29 Jun 2011
I can answer this question
FAQ > Selling
9) where do i look to see if someone paid for an item they bought from me. Question from mimistreasures2010 [+5] on 24 Sep 2011
I can answer this question
Go to My eBid > My eBid Summary and choose the relevant tab to see your sales or current items with bids.
10) How do you cancel you subscribtion Question from lexiscollectables [0] on 02 Oct 2011
I can answer this question
Go to My eBid > My Subscriptions and choose the Stop option.
I canceled my subscription now I need a refund. I was only a member for 4 days and I paid $4949.
11) Does ebid charge fees on shippng cost Question from kdsmith43 [0] on 16 Oct 2011
I can answer this question
Final value fees (if charged at all) are only charged on the selling price.
12) As a Seller how many auctions can I list? Question from HomeMktr [0] on 01 Dec 2011
I can answer this question
As many as you wish without duplicating the item.
13) how do i add free shipping to a listing Question from bwsrecollections [+7] on 29 Dec 2011
I can answer this question
Set the shipping cost to zero.
