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FAQ | HTV
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FAQ | HTV
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Our FAQ pages should contain the answers to most of the common questions that users ask about eBid. If you can't find what you are looking for then the eBid Forum Community will be more than willing to help out. Search for the answer to your question or post a new thread containing your question. If you think your question would be valuable to others then feel free to leave it on the Additions to FAQ pages thread.

 
Help : FAQ : Feedback and Profiles
Find questions and answers relating to feedback scores and other elements that make up your user profile on eBid. Don't forget to check out the HTV (How to Video) page for this subject. You'll find helpful videos stepping you through common problems. Click here for the HTVs on this subject.
  1. What is feedback?
  2. Can I reply to feedback left on me?
  3. When do I leave feedback?
  4. How do I leave feedback?
  5. Can I change the text/rating of Feedback I posted previously?
  6. What is the eBid Store icon that's next to user's feedback?
  7. What is the AV icon next to users feedback?
  8. How can I import my Feedback Rating from other sites?
Can't find it? Try our DIYFAQ (Do It Yourself Frequently Asked Questions) added by our users. Add a question yourself if you think something's missing.
  1. How can I import my feedback rating from other sites?
  2. Can sellers make a second chance offer to highest bidders if a reserve price is not met? I cannot find any info on this
  3. I can't get buyer to leave feedback
  4. How can I put the repatoo icon on my eBid all about seller page?
  5. Can I import my listings from EBAY
  6. paypal verified
  7. Is there a "Free" way to bring over your ratings from eBay rather than paying $7.99 to do it?

1) What is feedback?

To the right of every member username is a feedback score. This will help to give you a better insight into the reliability and trustworthiness of the member in question.
The feedback score gives you an insight into remarks made by other members of the community who have been involved in a successful auction with this person previously. The number is based on the amount of positive comments made against negative ones.

Feedback is calculated as one feedback per payment relating to the same auction ID.

For example an auction with 3 Buynows:

If bought 3 and paid with 3 seperate payments = 3 feedbacks.
If bought 3 and paid with 1 payment = 1 feedback.

2) Can I reply to feedback left on me?

Yes. Once feedback has been left the counterparty has the option to reply. The original poster also has the option to edit the initial feedback.

3) When do I leave feedback?

After the auction has ended and the two parties involved have finalised payment and delivery of the goods they are expected to leave feedback on each other. They have the option of leaving either positive, neutral or negative feedback along with any additional comments they have about their dealings with the other member. This will help to give other members of the community an insight into the trustworthiness and reliability of that individual.
We encourage all members to leave feedback.

4) How do I leave feedback?

To leave feedback you need to go to your own eBid login area and click on the "My Feedback" section. There you will be presented with an invitation to leave feedback on members that you have had dealings with.

5) Can I change the text/rating of Feedback I posted previously?

You can edit previously posted Feedback by going to "My eBid" > "My Feedback" (right hand menu) and clicking on the "View/Edit What You've Said" tab - A list of auctions is shown with the comments and ratings shown. If you click on the "Click here to edit" link to the right of the auctions you will be given the opportunity to change the text and/or rating of the feedback.

6) What is the eBid Store icon that's next to user's feedback?

The Store icon shows that the user currently has an eBid Store open and running. Click on the icon to view the eBid Store.

7) What is the AV icon next to users feedback?

The AV icon stands for Address Verified. If you see the icon next to a user's feedback it will mean that their registered eBid post/zip code is the same they have registered with their bank or credit card company. To obtain an AV icon, users can update their registered card for free via the "My Subscriptions" page of "My eBid". The decision on a match is not one taken by eBid. The decision is made by our banking partners and your card issuer.

For customers who have subscribed using PayPal, for the AV icon to appear, you need to have your details verified with PayPal. A verified member has either added and confirmed a bank account with PayPal or has received approval for a PayPal Plus Credit Card.

8) How can I import my Feedback Rating from other sites?

To import Feedback to your eBid account please go to My eBid > My Feedback and select the 'Import FB' tab. Follow the Onscreen instructions to import feedback from Repatoo. Please ensure all accounts at Repatoo are verified and you have also added your eBid account.
DIYFAQ - Do It Yourself Frequently Asked Questions
If something is missing from the official FAQ above then feel free to add a question here that you would like answering and you think would be of use to other viewers of this page. Leave the question for others to answer. Submissions can take up to 4 hrs to appear here.

1) How can I import my feedback rating from other sites? Question from Seil2006 [+926] on 05 Apr 2011


I can answer this question
http://us.ebid.net/help_feedbacks.php#8
Answer from gazza [0] on 11 Apr 2011

Hi, I was a seller on E*ay and cant' figure out how to bring my feedbacks with me here? please help,,,
Answer from bandit0185 [+3101] on 21 Dec 2011

2) Can sellers make a second chance offer to highest bidders if a reserve price is not met? I cannot find any info on this Question from mrsmitty68 [0] on 25 Jun 2011


I can answer this question
Yes, the "View Contact Details" link will be shown next to the losing bidders on the closed auction page.
Answer from gazza [0] on 24 Aug 2011

3) I can't get buyer to leave feedback Question from hoochandtucker [+32] on 30 Jun 2011


I can answer this question
Send them a feedback reminder. They will also be automatically sent one some time after the auction finishes if they have not left feedback.
Answer from gazza [0] on 19 Jul 2011

4) How can I put the repatoo icon on my eBid all about seller page? Question from euroflyplanes747 [+8338] on 27 Jul 2011


I can answer this question
Go to My eBid > My All About Me to design your all about me page. You can add HTML to this page if you have the Advanced WYSIWYG or Plain HTML editor chosen in your defaults.
Answer from gazza [0] on 06 Aug 2011

5) Can I import my listings from EBAY Question from Z2 [0] on 31 Aug 2011


I can answer this question
Use the eBid Ninja Lister. My eBid > My Bulk Uploads.
Answer from gazza [0] on 22 Sep 2011

6) paypal verified Question from testbuga [+1] on 17 Jan 2012


I can answer this question
I cannot get my ebay lsiting to load from ninja
Answer from CarolinaCorner [0] on 24 Jan 2012

7) Is there a "Free" way to bring over your ratings from eBay rather than paying $7.99 to do it? Question from sueme100 [0] on 23 Jan 2012


I can answer this question
No answer yet.

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